When planning our trip to Hong Kong, we originally made reservations for a different dessert place. After seeing photos on Instagram though, we knew we had to cancel those and make sure to reserve a spot in ZUC.CCH.ERO. Because of the rigorous planning of said trip, we reserved our place via Facebook months in advance, which turned to be an unusual event for the dessert bar – nevertheless our reservation was kept. In fact, when we made the reservation via Facebook Messenger, the person on the other side of the keyboard (and on the other side of the world) turned out to be Karen, one of the co-owners. She was nice and kind both online and offline.